What to do if downloaded program does not work? You need check your MetaTrader settings in a few steps.

  • Make sure that your downloaded app is copied to proper folder. In order to copy file to proper folder, select from MetaTrader menu File and from drop-down list Open Data Folder. Copy program to proper folder located in MQL4 or MQL5 folder. Wallpapers please copy to MQL4\Files\Wallpapers. Sound files copy to installation folder, as default C:\Program Files (x86)\MetaTrader 4\Sounds\.
  • In case of a problem application will inform you what to do using a brief application message, such as status or error information.
  • If still does not work, then go to MetaTrader installation folder, as default C:\Program Files (x86)\MetaTrader 4\ terminal.exe or C:\Program Files\MetaTrader 5\terminal.exe. In program terminal.exe properties (right mouse button) on tab Compatibility check box Run this program as an administrator.


Gallery: click and compare your settings



Download link doesn't work

If link does not work by clicking it, then check and copy it to your internet browser with the comma or dot at the very end of this link. The dot is part of this link but email client thinks that it is end of the sentence.


Name and Surname

System is case sensitive and compares names from Navigator window and database. So, name must match exactly your name in MT4 Navigator window (Ctrl+N) => tab Common, list of Accounts like on figure below.

In case of problem please contact us and we will correct the name in database.


Email address

In program properties, tab Inputs enter your email address as password in the application Inputs.

Important, if you copy and paste email address, be sure that you copy it without spaces. If first indicator or expert works properly then you don't need enter password every time. Scripts may need additional file. In that case please contact us.


Read errors

If application is not working, then read errors from Terminal (Ctrl+T), tab Experts and please send us the information. Detailed screen-shots or video will be very helpful.


Upgrade or download

The program will automatically inform you about the available newer version of the program. If you have an older version of the application, please fill in your order form again. After submitting, instead of the payment button you will see the download button.

In all newer version of apps you can download newer version directly in application message box.


About verification

»You wrote: All new programs are related only to your verified by broker name, surname and verified email address. So where appears Name and Surname, as well as verified email-address in MetaTrader ? Or asked differently: Where do you know, when I buy the program, that my given information (name, surname, and email-address) are verified by my broker?« - The sales system on KLORE-FX.EU knows nothing about you except your name, surname and email address, which are necessary for the correct operation of the purchased program. Due to Counteracting Money Laundering and Financial Crimes (FATF) you are verified by your broker, so you can’t open real account with fake name. Also you can be verified by payment system. Purchasing trade applications using fake credentials that not match your name in the Navigator window of MetaTrader terminal is useless. Such application won't work with your real trading accounts. Also, to open demo account with most reliable brokers you need to be registered first.



Here I will answer to your important questions that you can send us in emails. If you identify any bugs or if you have any questions or suggestions feel free to let me know. Feedback are most welcome.